l7777's Privacy Policy — Your Information Is Safe With Us

Overview & Purpose

l7777 is a trusted online gaming platform that provides a safe and enjoyable experience for users in Bangladesh. We believe every user's personal information is highly valuable, and ensuring that information is protected is our core responsibility.

This Privacy Policy will inform you of how l7777 collects, stores, processes, and in certain cases shares your personal information. This policy works in conjunction with our Terms of Service.

By creating an account on our platform or using our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please contact us at [email protected] before using our services.

l7777 always follows international best practices for data protection and uses SSL encryption and other advanced technologies to keep your data secure.

Types and Sources of Information Collected

l7777 collects only the information needed to operate our services properly and provide you with the best experience. The different types of information collected are described below.

2.1 Information You Provide

Information you directly provide during account registration and use of our services:

• Name and date of birth (for age verification)
• Mobile number and email address
• Login credentials for account creation (passwords stored in encrypted form)
• Payment information for financial transactions (bKash, Nagad, Rocket, Upay or bank account details)
• National ID card or other identity verification documents (for the KYC process)

2.2 Automatically Collected Information

Information that is automatically collected when you use our platform:

• IP address and device identification information
• Browser type and operating system
• Activity history on the platform (pages visited, session duration)
• Gaming activity and transaction history
• General information about login time and location

2.3 Information Received from Third Parties

In some cases we may receive information through our trusted partners, such as transaction confirmation details from payment providers or verification results from identity verification agencies.

Purpose and Basis for Using Information

l7777 uses collected information only for specific and legitimate purposes. We never process your information unnecessarily.

3.1 Service Operation & Improvement

• Creating, managing, and verifying accounts
• Securely processing financial transactions (deposits and withdrawals)
• Personalising the gaming experience
• Monitoring and improving platform performance
• Identifying and resolving technical issues

3.2 Security & Compliance

• Preventing fraud and money laundering
• Detecting unauthorised access to accounts
• Ensuring age verification (21+ age limit)
• Implementing responsible gaming policies

3.3 Communication

• Sending notifications related to transactions or accounts
• Providing customer support
• Sharing relevant offers and promotional information (based on your consent)

Security Measures & Retention Periods

l7777 follows industry-leading technologies and practices to protect your personal information.

4.1 Technical Security Measures

• SSL/TLS Encryption: All data transfers occur through encrypted connections
• Data Encryption: Sensitive information (passwords, financial details) is stored in encrypted form
• Access Control: Only authorised personnel can access the necessary information
• Regular Audits: System security is regularly tested and evaluated
• Firewall & IDS: Intrusion detection and prevention systems are active

4.2 Data Retention Period

We retain your information only for as long as necessary:

• Active account information: for as long as the account remains active
• Transaction records: for the period required by financial regulations
• Closed account information: for as long as needed to meet regulatory obligations after account closure
• Security logs: for a limited period, to assist with fraud investigations

4.3 Steps Taken in Case of a Data Breach

If a data breach occurs that may affect your information, l7777 will notify you and the relevant authorities as quickly as possible and take immediate steps to minimise the damage.

With Whom and Under What Conditions

l7777 may share your personal information with third parties in limited and specific circumstances. We never sell your information or disclose it unnecessarily.

5.1 Service Provider Partners

Necessary information may be shared with trusted service providers who assist in running our operations:

• Payment processing services (bKash, Nagad, Rocket, Upay and bank partners) — solely to complete transactions
• Identity verification services — to fulfil KYC requirements
• Technology infrastructure services — for platform operations
• Game software providers — for delivering gaming services

5.2 Legal Obligations

We may be legally required to disclose information in the following cases:

• As part of a court order or valid legal process
• In response to a lawful request from a government or regulatory authority
• To comply with anti-money laundering regulations
• To assist in the investigation of fraud or criminal activity

5.3 Business Transfers

In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new operator. In such cases we will notify you in advance and the terms of this Privacy Policy will continue to apply.

Cookie Usage Policy

The l7777 platform uses cookies and similar technologies to improve your experience and operate services effectively.

6.1 Types of Cookies

Essential Cookies: These are necessary to keep the platform functioning properly. They are used to maintain login sessions, manage security tokens, and keep core features running. Disabling them may prevent you from using the service.

Functional Cookies: These cookies are used to remember your preferences and settings, such as language preference or customised interface settings.

Analytics Cookies: These cookies collect data to monitor platform usage and improve service quality. This information is analysed in aggregated form.

6.2 Cookie Controls

You can control cookies by changing your browser settings. Keep in mind that disabling essential cookies may affect some important platform features.

6.3 Tracking Pixels & Similar Technologies

We may use tracking technologies on a limited basis to measure the effectiveness of our email communications and improve service quality. This information is used solely for internal improvement purposes.

User Rights

Every user of l7777 holds certain rights over their personal information. We respect these rights and are committed to helping you exercise them.

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide you with a copy of the stored information.

7.2 Right to Correct Information

If the information we hold about you is incorrect or incomplete, you may request that it be corrected or updated. Many details can be updated directly from your account settings.

7.3 Right to Delete Information

In certain circumstances you may request the deletion of your personal information. However, information required to fulfil legal obligations (such as transaction records) must be retained for the period specified by law.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications. You can stop promotional communications at any time by using the unsubscribe link in our emails or by contacting us at [email protected].

7.5 Right to Data Portability

Upon request, we will provide your data in a structured, commonly used, and machine-readable format.

Age Restriction & Child Protection Policy

l7777 is for users aged 21 and above only. We do not collect information from minors, and their use of the platform is strictly prohibited.

Age verification is mandatory during account registration. If we find that a user is under 21 years of age, we will immediately:

• Permanently close the relevant account
• Securely delete any collected information
• Handle any transactions in accordance with applicable rules

Parents and guardians are requested to take appropriate steps to prevent their children from accessing this platform. The use of parental control software and browser filters is recommended.

If you believe a minor has created an account on our platform, please notify us immediately at [email protected].

Policy Update Process

l7777 may update this privacy policy from time to time. Changes to the policy may occur due to service improvements, legal changes, or the introduction of new technologies.

9.1 Notification of Changes

For significant changes, we will:

• Display a prominent notice on the platform
• Send a notification to the registered email address
• Update the "Last Updated" date at the top of the policy

9.2 Effective Date of Changes

The previous policy will remain in effect for a specified period after the changes are published. Continued use of the platform after any changes will indicate that you have accepted the updated policy.

If any change is not acceptable to you, please close your account and notify us at [email protected]. We will handle all information related to your account in accordance with applicable law.

Support & Complaint Resolution

If you have any questions, concerns, or complaints regarding this privacy policy, do not hesitate to contact the l7777 support team.